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**Corporate Catering Manager for Top Company**

San Francisco, CA
The Catering Manager  is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling and training  of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.
 Daily Operations
  • Ensure that all daily catering orders are processed, and fulfilled
  • Schedule catering personnel appropriately based upon business needs and events.
  • Accommodate last minute orders and add-ons efficiently and courteously.
  • Manage and maintain small wares, delivery equipment, vehicle inventory and supply.
  • Consistent and efficient completion of all catering paperwork- including schedules, changes, business fluctuations while maintaining a professional, calm and composed demeanor.
 Supervision and Staff Development
  • Monitors all events and ensures proper food delivery and pick up times are met.
  • Ensures catering staff is in proper uniform and adhering to unit specific appearance standards.
  • Interviews, Hires, Trains and Evaluates staff for catering positions.
  • Provides feedback and support to employees to further their development. Counsels as necessary.
  • Ensures that all Hiring and Training standards are met and documented for employees, including but not limited to New Hire Packet, Employee Hand Book Sign off Sheet, Fact Training Completion, and Safety Training.
  • Maintain all staff payroll in unit timekeeping system, ensure that payroll is submitted accurately and on a timely basis.
 Culinary Programs
  • Works with the chef to make sure that all catering menu items meet Bon Appétit’s Sustainability Commitments.
  • Ensures that all catering orders and event sheets  are distributed and updated clearly for all culinary staff
  • Ensures that all  foods, beverages, and garnishes are consistent with Bon Appétit culinary standards
  • Works with Chef to ensure that portion sizes are  standardized and maintained for all functions
  • Regularly participates in catering functions and reviews set up, food display, taste, temperature and ease of use to determine better practices to implement. Works with staff on set up and food display to make sure that all events meet pre established Great Expectations Catering standards.
  • Develops specialty menus and events per clients needs, budget and unit guidelines
  • Plans and executes the operational elements of all specialty events
  • Is on site for all special events and ensures that they meet all client
  • Maintains Client base while generating new client contacts and facilitating a  client referral program
  • Tracks catering revenue and forecasts to budget, producing monthly reports and variance explanations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • General  Hospitality knowledge and interest in sustainability and sustainable food practices
  • At least two years similar work experience
  • Ability to interact with diverse and high volume customer base in a friendly and efficient manner.
  • Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles
  • Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions

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