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Great Opportunity for a Proven Training Manager

New York, NY
Searching for a Proven Training Manager to Join a Success Restaurant Group.
The Training Manager enables a great crewmember experience and delivery of excellent guest satisfaction by overseeing all aspects management and leadership training including implementing certified trainer program, ensuring crewmember training programs are executed with excellence, and new leaders are set up for success. Will also coordinate the Manager On-Boarding Program, Manager In Training Program and Manager Development.  Oversees Crewmember Orientation.  Ensures all compliance training is completed on-time.  Communicates training priorities & issues to Directors and the home office.
Crewmember Development:                    
  • Selects Trainers in partnership with Operations
  • Conducts Trainer Certifications when needed
  • Maintains the Train-The-Trainer program
  • “Owns” the crew training program
  • Develop templates for crew training
  • Develops / monitors training for crew
  • Creates, Maintains and updates training library
  • Ensures menu roll-out training package and format templates
  • Maintains Trainer Status for terminal
Manager Development
  • Responsible for coordinating New Leader Launch program
  • Develops modules for management development – both in person & e-learning
  • Conduct certification trainings
  • Monitors criteria for Manager and Team Leader positions
  • Contributes to updates to Management Development Handbook
  • Monitors Food Safety and Liquor Safety certifications
Salary: $80k Please submit resume to: sarah@uppercrustrecruiters.com
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